SCADA & MES Support

Get access to technical support on the go, with the SCADA & MES Support app.

Need help? With the SCADA & MES Support App, support is now at your fingertips when and where you need it!

Schneider Electric’s SCADA & MES Support App is an application for Android devices, which provides users easy access to online support services.

Using the Support App, you will be able to search for and access over 5,500 knowledgebase articles, search the SCADA web help and other content on the SCADA & MES Support Portal. You can also log a support ticket and manage your service requests using Case Manager. And stay up to date with the latest news and product alerts from SCADA & MES Global Support.

Whether you are looking for help with troubleshooting a technical issue or searching for a solution from the large database of product knowledge available on the SCADA & MES Support Portal - the Support App has you covered.

The Support App is integrated into the same backend infrastructure utilised by the SCADA & MES Support Portal. Download the SCADA & MES Support App today and get instant access to support resources from anywhere, including access to the expert knowledge and support information needed to help you protect your software investment and keep your operations running smoothly.

Who can use the SCADA & MES Support App?

Anyone with a valid Support Portal login for 'www.citect.schneider-electric.com'. If you do not have a login, please register at 'http://www.citect.schneider-electric.com/register'.

Note: The app will have limited functionality for users who do not have an active SCADA & MES Global Support agreement.

What's New in the Latest Version 1.0.4

Last updated on Oct 7, 2015 - Fixed crash issue related to the previous release.
- Resolved issues related to displaying help articles, which was causing the app to crash.