Planado FSM

App for field workers of companies that use the Planado field service

Planado is an online service for the company’s fieldwork management and performance quality control of such mobile workers as:

— installers, adjusters, couriers, forwarders, engineers, maintainers;

— field workers, mobile teams, field staff.

How to start using Planado:

Step 1. Visit planadoapp.com.

Step 2. Fill out a form to get access to a free trial.

Step 3. Follow instructions sent to your e-mail address.

If you are a new employee of a company which is already using Planado, then contact your managers to gain access to the app.

Planado helps to:

— plan out job schedule, make changes in the schedule on the fly,

— provide checklists for workers so that they won’t forget to do anything and take all the essential notes concerning their job,

— monitor completed jobs quality using jobs’ photo reports,

— pass the job information to your field worker instantly,

— find a free assignee on an interactive map,

— quickly make a route taking traffic into account,

— send out SMS-notifications to your clients to remind them of an upcoming job,

— send out SMS-notifications to your clients when your worker is on the way to their premises,

— track your employees’ location using GPS,

— make the work of the field staff transparent to the management,

— reduce the amount of paperwork and problems associated with it,

— integrate the fieldwork into your existing solutions via a rich API and webhooks.

Use the Planado system to know who works efficiently (according to reports and photo reports) and reduce the number of human errors.

What's New in the Latest Version 4.17

Last updated on Mar 22, 2025 In this release:
- we added password recovery function to quickly restore access to your account;
- you can select a recognized QR code or barcode from a photo;
- we optimized the in-app camera – photos now take up less storage space and upload faster;
- we fixed a bug where job status buttons would disappear.